Remote Client Team Leader

AIL; Roanoke (VA); Remote; USD 1,820,000 - 3,640,000; Full time

Job summary

AO Globe Life – American Income Division is expanding its virtual organization and seeking motivated professionals for our Remote Client Team Leader role.

This 100% remote, independent contractor position combines client relationships, benefits education, consultative sales, and leadership development. Training, licensing guidance, and mentorship are provided; prior insurance experience is not required.

Qualifications

• Customer service or leadership experience preferred.
• State licensing guidance and training provided.
• Remote work via 100% remote; must have reliable internet.

Responsibilities

• Schedule and conduct Zoom and phone appointments with clients.
• Explain available life, accident, and supplemental health insurance options.
• Provide benefits education and needs-based consultations.
• Recruit, mentor, and coach new representatives.
• Support virtual training and licensing guidance.

Skills

Customer Service

Leadership

Job description

Remote Client Team Leader

Company: AO Globe Life – American Income Division
Location:100% Remote
Schedule: Flexible | Full-Time Availability Preferred
Position Type: 1099 Independent Contractor
Compensation: Commission Only | Weekly Commissions | Performance Bonuses
Experience: Customer Service or Leadership Experience Preferred
Training: Virtual Onboarding | Licensing Guidance | Leadership Mentorship

Lead With Purpose. Develop People. Help Protect Families.

Are you an experienced customer service professional, supervisor, team leader, or motivated individual ready to develop your leadership potential?

Would you like to combine your communication and people-management skills with the flexibility of working from home?

AO Globe Life is expanding its virtual organization and seeking motivated professionals for our Remote Client Team Leader opportunity.

This position combines client relationship management, insurance benefits education, consultative sales, and leadership development.

You’ll begin by working directly with individuals and families through virtual benefit consultations, helping them understand available life, accident, and supplemental health insurance coverage.

As you demonstrate strong performance and leadership ability, you may qualify for opportunities to recruit, mentor, coach, and support developing representatives.

We provide virtual training, licensing guidance, professional mentorship, and ongoing leadership-development resources.

Previous insurance experience is not required to apply.

Why Consider AO Globe Life?

100% Remote Career

Work virtually with clients, mentors, and team members from your professional home workspace.

Company-Provided Client Opportunities

Connect with prospective clients through company-provided warm leads rather than purchasing leads or conducting door-to-door prospecting.

Weekly Commission Opportunities

Earn commissions on eligible completed business, with additional opportunities for performance bonuses, renewals, and qualifying leadership compensation.

Flexible Scheduling

Organize your professional responsibilities around client appointments, coaching, training, and team activities.

Leadership Development

Build experience in coaching, recruiting, communication, team development, accountability, and performance management.

Professional Training and Mentorship

Receive guidance on insurance products, client service, virtual presentations, enrollment procedures, and leadership practices.

What You’ll Do

Client Relationships and Benefits Education

Your client-facing responsibilities include:

• Contact company-provided prospective clients.
• Schedule and conduct Zoom and phone appointments.
• Identify individual and family protection priorities.
• Build professional relationships with clients.
• Explain available life, accident, and supplemental health insurance products once appropriately licensed.
• Conduct needs-based benefit consultations.
• Review coverage features and available policy options.
• Recommend appropriate insurance solutions.
• Assist eligible clients with electronic applications and enrollment.
• Provide continued client service and policy follow-up.
• Maintain accurate digital records.
• Follow applicable insurance regulations and company procedures.

Leadership and Team Development

As you gain experience and qualify for additional leadership responsibilities, you may:

• Assist with recruiting and onboarding new representatives.
• Support virtual training and mentorship.
• Conduct coaching and professional-development sessions.
• Help representatives strengthen communication skills.
• Encourage effective client-service practices.
• Establish clear activity and performance expectations.
• Monitor individual and team progress.
• Provide constructive feedback.
• Help develop future team leaders.
• Support a positive and accountable remote team environment.

Important: This opportunity includes client-facing insurance sales responsibilities. It is not an exclusively administrative, customer service, or salaried management position.

Leadership responsibilities and advancement depend on qualifications, performance, and available opportunities.

Company-Provided Leads

Representatives receive access to company-provided prospective client opportunities, including individuals and families interested in learning about available benefits.

The client process generally follows:

Connect → Understand Needs → Educate → Recommend → Enroll → Support

There is no requirement to purchase leads.

Outbound calls, appointment scheduling, and client follow-up are part of the position.

Traditional random cold calling and door-to-door prospecting are not required.

Weekly Commission-Based Compensation

Important Compensation Information

This is a 1099 independent contractor opportunity with 100% commission-based compensation.

There is no guaranteed hourly wage, base salary, or traditional W-2 management salary.

Potential compensation opportunities include:

• Weekly commissions on eligible completed business.
• Personal production commissions.
• Performance-based bonuses.
• Renewal and residual income opportunities.
• Leadership-related compensation for qualifying representatives.
• Team-based incentives where applicable.
• Achievement and recognition incentives.

Individual earnings depend on activity, completed business, personal production, team performance where applicable, and results.

Income is not guaranteed. Earnings vary.

Applicants should understand and be comfortable with the commission-only compensation structure before applying.

Training and Leadership Development

Our virtual training program is designed to help representatives develop the skills required for client-facing insurance responsibilities and potential leadership advancement.

Training may include:

• Virtual onboarding.
• Insurance product education.
• State licensing guidance.
• Client relationship management.
• Consultative sales techniques.
• Virtual benefit presentations.
• Electronic enrollment procedures.
• Customer-service communication.
• Recruiting and onboarding.
• Coaching and mentorship techniques.
• Goal setting and accountability.
• Team performance management.
• Leadership communication.
• Business development fundamentals.

Ongoing professional coaching and mentorship are available.

Training is provided at no cost but is not hourly compensated.

State Insurance Licensing

You do not need previous insurance experience or an active insurance license to submit an application.

However, the appropriate state Life & Health Insurance License is required before performing activities that require insurance licensure.

Licensing guidance is provided.

Candidates are responsible for applicable expenses, including study materials, examination fees, background screening, fingerprinting, and state licensing fees.

Applicants should be willing and financially prepared to complete the licensing process.

Remote Work Requirements

You’ll need to provide:

• A reliable desktop or laptop computer.
• High-speed internet connection.
• Webcam and microphone capability.
• Dependable phone access.
• Quiet, professional workspace.
• Basic computer proficiency.
• Comfort using Zoom and online business tools.

The company provides access to designated digital presentation and enrollment systems.

Personal computer equipment and home internet service are not provided or reimbursed.

Professional Support and Benefits

Qualifying representatives may have access to:

• Medical insurance reimbursement opportunities.
• Company-supported life insurance.
• Accidental Death Benefit coverage.
• Renewal and residual income opportunities.
• Professional coaching and mentorship.
• Leadership-development programs.
• Union representation where applicable.
• Digital business tools.
• Performance recognition programs.

Medical reimbursement is not traditional employer-sponsored health insurance.

Eligibility and qualification requirements apply.

Leadership Recognition and Incentives

Qualifying representatives may have opportunities to participate in:

• Company-sponsored incentive travel.
• Leadership conferences and conventions.
• Professional-development events.
• Achievement awards.
• Team recognition.
• Performance bonuses.
• Additional leadership incentives.

These opportunities are performance-based and are not guaranteed.

Who We’re Looking For

We’re interested in professionals who demonstrate:

• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• Professionalism and integrity.
• Leadership potential or previous supervisory experience.
• Ability to coach, mentor, and motivate others.
• Strong organization and time management.
• Confidence providing constructive feedback.
• Goal-oriented and performance-focused thinking.
• Personal accountability and self-motivation.
• Problem-solving and critical-thinking skills.
• Comfort working independently.
• Ability to collaborate with a virtual team.
• Willingness to learn insurance products and procedures.
• Interest in continued professional development.

Experience That Transfers Well

Previous experience in these areas may be especially valuable:

• Customer service management.
• Operations or office management.
• Retail management.
• Hospitality management.
• Account management.
• Sales management.
• Recruiting and talent development.
• Training and coaching.
• Healthcare administration.
• Financial services.
• Call center leadership.
• Military leadership.
• Entrepreneurship.

Previous insurance experience is helpful but not required.

Minimum Requirements

Applicants must:

• Be at least 18 years old.
• Reside within an eligible U.S. location.
• Be legally authorized to work in the United States.
• Have a reliable computer or laptop.
• Maintain dependable high-speed internet.
• Have webcam and microphone capability.
• Maintain a professional home workspace.
• Be comfortable conducting Zoom and phone appointments.
• Be willing to complete required training.
• Be comfortable with consultative insurance sales.
• Understand the commission-only compensation structure.
• Hold or be willing and able to obtain the required state Life & Health Insurance License.
• Meet applicable licensing and background requirements.

Career and Leadership Advancement

This opportunity provides a foundation for individuals interested in developing beyond personal client production.

Potential career-development opportunities may include:

Client Benefits Representative → Senior Advisor → Trainer/Mentor → Team Leader → Sales Management → Agency Leadership

Advancement is based on performance, qualifications, demonstrated leadership ability, and available opportunities.

Management advancement is not guaranteed.

About AO Globe Life

AO operates within the American Income Division of Globe Life, helping working families understand available life, accident, and supplemental health insurance benefits.

Our virtual business model combines client service, benefits education, consultative insurance sales, mentorship, and leadership development.

We emphasize professionalism, integrity, accountability, teamwork, and continuous learning.

Our Mission: Protect Every Child. Serve All Working People.

Virtual Interview Process

Qualified applicants will first receive an approximately 15-minute career overview explaining the position, compensation structure, licensing requirements, training, client process, and leadership opportunities.

Interested candidates may then participate in a live Zoom interview with our hiring team.

Ready to Develop Your Leadership Career?

If you’re motivated to help families, develop your professional skills, and explore future team-leadership opportunities, we’d like to hear from you.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.