Remote Client Service Associate | Flexible Hours & Growth

Globe Life AIL - Lisa Russel; Knoxville (TN); Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Training & mentorship

Remote work from home

Job summary

AO is seeking motivated Remote Client Service Representatives to connect with clients seeking information about benefits and coverage options from a fully remote environment. You will meet clients through Zoom and phone, assist with applications, enrollment, and policy updates, and provide ongoing follow-up support while building lasting relationships.

No prior insurance experience is required, with training and mentorship provided.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service and relationship-building abilities.
• Positive attitude and willingness to learn.
• Self-motivation and accountability.
• Ability to work independently in a remote environment.
• Adaptability and problem-solving skills.
• Professionalism and integrity.
• Leadership potential and a growth-oriented mindset.

Responsibilities

• Meet with clients through Zoom and phone appointments.
• Answer questions regarding available benefits and coverage options.
• Review benefit plans and explain available solutions.
• Assist clients with applications, enrollment, and policy updates.
• Provide ongoing customer service and follow-up support.
• Maintain accurate client records and documentation.
• Build lasting client relationships through professionalism and exceptional service.

Skills

Excellent communication

Customer service

Relationship-building

Self-motivation

Remote work

Problem solving

Education

No degree required

Job description

AO is seeking motivated Remote Client Service Representatives to connect with clients seeking information about benefits and coverage options from a fully remote environment. You will meet clients through Zoom and phone, assist with applications, enrollment, and policy updates, and provide ongoing follow-up support while building lasting relationships.

No prior insurance experience is required, with training and mentorship provided.