Remote Client Support Specialist - Benefits & Enrollment

AO Globe Life; Orem (UT); Remote; USD 36,000 - 60,000; Full time

Job summary

AO Globe Life is seeking motivated individuals to join our remote team as Client Support Specialists. You will work with individuals and families across the United States to help them understand and access supplemental benefit programs.

We provide structured training, mentorship, and warm leads, allowing you to build professional experience from home. Responsibilities include virtual consultations via Zoom, explaining benefits, guiding enrollment, maintaining records, and delivering professional

Qualifications

• Strong communication and interpersonal skills.
• Organized, dependable, and comfortable working independently.
• Confident using digital tools and virtual meeting platforms such as Zoom.
• Experience in customer service or client-facing roles is helpful but not required.

Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs.
• Schedule and conduct virtual consultations with clients via Zoom.
• Explain benefit options clearly and assist clients through the enrollment process.
• Maintain accurate digital records and follow up with clients as needed.
• Provide professional customer support and build positive client relationships.
• Participate in ongoing training sessions and professional development meetings.

Skills

Strong communication

Interpersonal skills

Independent work

Digital tools

Tools

Zoom

Job description

AO Globe Life is seeking motivated individuals to join our remote team as Client Support Specialists. You will work with individuals and families across the United States to help them understand and access supplemental benefit programs.

We provide structured training, mentorship, and warm leads, allowing you to build professional experience from home. Responsibilities include virtual consultations via Zoom, explaining benefits, guiding enrollment, maintaining records, and delivering professional