Remote Client Support & Retention Specialist

Fox Hill Entertainment LLC; United States; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Remote work

Job summary

Fox Hill Entertainment LLC is seeking a Client Support Professional/Retention Representative to work from home as a 1099 contractor. You will handle incoming and outgoing calls, maintain solid customer relationships, and resolve questions with speed and professionalism.

Duties include data entry, using various software programs, and researching customer issues to troubleshoot problems. Excellent communication abilities are essential, and training will be provided from home to qualified

Qualifications

• Comfort with handling customer questions with speed and professionalism.
• Ability to enter data accurately into software systems.
• Willingness to troubleshoot customer issues remotely.

Responsibilities

• Handle incoming and outgoing calls from home as a 1099 contractor.
• Maintain solid customer relationships and resolve questions promptly.
• Enter data, use software programs, and research issues when needed.

Skills

Communication skills

Data entry

Troubleshooting

Customer relationships

Phone calls

Job description

Fox Hill Entertainment LLC is seeking a Client Support Professional/Retention Representative to work from home as a 1099 contractor. You will handle incoming and outgoing calls, maintain solid customer relationships, and resolve questions with speed and professionalism.

Duties include data entry, using various software programs, and researching customer issues to troubleshoot problems. Excellent communication abilities are essential, and training will be provided from home to qualified