Remote Client Support & QuickBooks Admin

Uptalent.io; California (MO); Hybrid; Part time

Job summary

A remote support company is seeking a Client Calls Specialist to handle inbound client calls and provide professional support. This part-time role requires fluency in English and strong Spanish skills, along with basic bookkeeping knowledge in QuickBooks. Ideal candidates will enjoy client interaction and exhibit a positive attitude. Competitive compensation will align with experience and location.

Qualifications

• Must have very good English and strong Spanish language skills.
• Proven experience working remotely for US companies.
• Availability from 8:00 AM–12:00 PM PST, Monday–Saturday is required.

Responsibilities

• Handle inbound client calls professionally in English.
• Perform bookkeeping tasks including invoicing and reconciliations.
• Assist with email management and scheduling.
• Support onboarding and training processes for new accounts.
• Maintain accurate notes and project follow-up items.

Skills

Very good English

Strong Spanish

Customer service

Remote work experience

Basic bookkeeping

Tools

QuickBooks

Job description

Client Calls Specialist — Phone-First Role with Admin & QuickBooks Support (Remote — US PST hours)

Location: Remote (work from home, must overlap US Pacific Time)
Type: Part-time (24 hrs/wk) with strong possibility to transition to Full-time (40 hrs/wk)
Hours: 8:00 AM – 12:00 PM PST, Monday–Saturday (must be available these windows)

About the role

This is a phone-first position: you’ll spend most of your time handling inbound client calls for US-based customers, providing friendly, professional support in clear English (Spanish a strong plus). Secondary responsibilities include light admin and bookkeeping tasks in QuickBooks (invoicing, AR/AP, basic reconciliations) as needed. Start part-time to demonstrate fit; strong performers will be offered full-time and greater bookkeeping/placement responsibilities. Training and close support provided — we want someone with a positive attitude who enjoys talking with clients.

What you’ll do (high level)

• Handle inbound client calls in clear, professional English.
• Perform bookkeeping tasks in QuickBooks: invoices, AR/AP, reconciliations, basic reporting.
• General admin: email management, scheduling, client follow-ups, document organization.
• Support onboarding/training for new accounts and communicate status to the US-based team.
• Maintain accurate notes and follow-up items in our project tool.

Must-have

• Very good English (spoken and written) and strong Spanish.
• Proven remote experience working for US companies.
• Availability 8:00 AM–12:00 PM PST, Monday–Saturday (required).
• Comfortable talking on the phone and providing friendly customer service.
• Basic bookkeeping experience; QuickBooks experience preferred.

Nice-to-have

• Experience in car dealership or autoparts industry.
• Experience taking calls + transitioning into increasingly responsible bookkeeping/admin work.

•Competitive compensation aligned with experience and location.