Remote Client Success Specialist (Entry Level)

AIL; Chandler (AZ); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health Insurance Reimbursement

Company-Paid Life Insurance

Residual Income Opportunities

Leadership Development

Career Advancement

OPEIU Local 277 Union Representation (

Job summary

Globe Life AO is hiring Remote Client Success Specialists to provide exceptional customer service while helping clients understand their life, accident, and supplemental health insurance benefits. In this fully remote role, you'll connect with clients through scheduled Zoom and phone appointments, answer questions, provide personalized guidance, and build lasting relationships.

100% Remote Work, No Cold Calling – Clients Request Information, Full Training & Career Development.

Qualifications

• No previous insurance experience is required.
• We provide comprehensive training, mentorship, and ongoing support from day one.
• 100% Remote Work
• No Cold Calling – Clients Request Information
• Full Training & Career Development
• Experience in customer service, retail, hospitality, healthcare, banking, education, military, administration, or sales is welcomed—but not required.

Responsibilities

• Meet with clients virtually using Zoom and phone.
• Guide new clients through the enrollment process.
• Provide outstanding customer service and ongoing client support.
• Explain benefit options and answer client questions.
• Develop personalized solutions based on each client's needs.
• Maintain accurate client records and follow-up documentation.
• Build long-term client relationships through professionalism and trust.
• Participate in weekly coaching, mentorship, and leadership development.

Skills

Communication

Customer service

Remote work

Tech savvy

Job description

Globe Life AO is hiring Remote Client Success Specialists to provide exceptional customer service while helping clients understand their life, accident, and supplemental health insurance benefits. In this fully remote role, you'll connect with clients through scheduled Zoom and phone appointments, answer questions, provide personalized guidance, and build lasting relationships.

100% Remote Work, No Cold Calling – Clients Request Information, Full Training & Career Development.