Remote Client Success Services Coordinator

Catalystcareernetwork; Charleston (SC); Remote; USD 42,000 - 52,000; Full time

Benefits offered by this job

Remote Environment

Flexible Scheduling

Training Available

Ongoing Support

Professional Development

Client-Focused Role

Job summary

Catalystcareernetwork is seeking an organized Client Services Coordinator to help manage client requests, communication, records, and follow-up. The ideal candidate builds positive relationships, pays close attention to details, and keeps client information organized.

Responsibilities include serving as a point of contact, gathering information, coordinating next steps, and maintaining records to ensure a positive client experience.

Qualifications

• Strong interpersonal skills.
• Professional written and verbal communication.
• Excellent organizational abilities.
• Careful attention to detail.
• Strong follow-up habits.
• Basic computer proficiency.
• Comfortable using calendars and online tools.
• Ability to prioritize multiple tasks.
• Reliable and courteous.
• Client-service experience is helpful but not required.

Responsibilities

• Serve as a point of contact for client questions
• Gather information related to client requests
• Provide accurate service information
• Coordinate next steps and updates
• Maintain organized client records
• Schedule follow-up communication
• Assist with routine changes and requests
• Communicate with providers and support resources
• Confirm completion of requested actions
• Help maintain a positive client experience

Skills

Interpersonal skills

Professional communication

Organizational abilities

Attention to detail

Follow-up habits

Basic computer skills

Calendar/online tools

Task prioritization

Reliability and courtesy

Client-service experience

Job description

Catalystcareernetwork is seeking an organized Client Services Coordinator to help manage client requests, communication, records, and follow-up. The ideal candidate builds positive relationships, pays close attention to details, and keeps client information organized.

Responsibilities include serving as a point of contact, gathering information, coordinating next steps, and maintaining records to ensure a positive client experience.