Client Services Coordinator – Remote

Catalystcareernetwork; Greenville (SC); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Remote environment

Flexible scheduling

Training available

Ongoing support

Professional development

Client-focused role

Job summary

Catalystcareernetwork is seeking an organized Client Services Coordinator to manage client requests, communication, records, and follow-up. The ideal candidate builds positive relationships, pays close attention to details, and keeps client information organized.

This remote role offers flexible scheduling, training on client-service systems, ongoing support, and opportunities for professional development as you help clients stay informed through each request.

Qualifications

• Excellent interpersonal and communication skills.
• Strong organizational abilities with attention to detail.
• Ability to prioritize multiple tasks and manage calendars.

Responsibilities

• Serve as a point of contact for client questions.
• Gather information related to client requests.
• Provide accurate service information.
• Coordinate next steps and updates.
• Maintain organized client records.
• Schedule follow-up communication.
• Assist with routine changes and requests.
• Communicate with providers and support resources.
• Confirm completion of requested actions.
• Help maintain a positive client experience.

Skills

Interpersonal skills

Communication

Organization

Attention to detail

Follow-up

Computer basics

Calendar tools

Task prioritization

Reliability

Client-service exp

Job description

We are looking for an organized Client Services Coordinator to help manage client requests, communication, records, and follow-up.

The ideal candidate builds positive relationships, pays close attention to details, and keeps client information organized.

Key Responsibilities

• Serve as a point of contact for client questions
• Gather information related to client requests
• Provide accurate service information
• Coordinate next steps and updates
• Maintain organized client records
• Schedule follow-up communication
• Assist with routine changes and requests
• Communicate with providers and support resources
• Confirm completion of requested actions
• Help maintain a positive client experience

Qualifications

• Strong interpersonal skills
• Professional written and verbal communication
• Excellent organizational abilities
• Careful attention to detail
• Strong follow-up habits
• Basic computer proficiency
• Comfortable using calendars and online tools
• Ability to prioritize multiple tasks
• Reliable and courteous
• Client-service experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate client services through online platforms
• Flexible Scheduling: Manage your availability around existing responsibilities
• Training Available: Learn client-service systems and processes
• Ongoing Support: Receive continued resources and guidance
• Professional Development: Build coordination and relationship-management skills
• Client-Focused Role: Help clients remain informed throughout each request