Remote Client Success Pro — Flexible Part-Time

Alegria Travel Services; Michigan; Remote; USD 28,000 - 39,000; Part time

Benefits offered by this job

Remote work environment

Flexible scheduling

Training and ongoing support

Professional development opportunities

Collaborative team environment

Opportunity to develop valuable client

Job summary

Alegria Travel Services is seeking a Client Success Specialist to help create positive experiences for clients from initial contact through ongoing relationship development. This remote role offers flexible part-time scheduling and the opportunity to support clients across the USA and LATAM.

You will communicate professionally, respond to questions, follow up, and coordinate consultations while keeping accurate records.

Qualifications

• Strong verbal and written communication skills.
• Friendly, professional, and solutions-oriented approach.
• Excellent follow-up skills.
• Strong attention to detail.
• Organized and dependable.
• Comfortable working remotely.
• Able to communicate effectively through phone, email, and online platforms.
• Previous customer service, client success, sales, or administrative experience is a plus but not required.

Responsibilities

• Communicate professionally with prospective and existing clients
• Respond to client questions and inquiries
• Understand client needs and provide appropriate information
• Follow up with clients and prospects in a timely manner
• Help coordinate consultations, appointments, and next steps
• Maintain accurate client records
• Build strong and professional client relationships
• Identify opportunities to improve the client experience
• Escalate questions or concerns when appropriate
• Participate in team meetings, training, and development activities

Skills

Verbal communication

Written communication

Attention to detail

Organized

Remote work

Customer service experience

Job description

Alegria Travel Services is seeking a Client Success Specialist to help create positive experiences for clients from initial contact through ongoing relationship development. This remote role offers flexible part-time scheduling and the opportunity to support clients across the USA and LATAM.

You will communicate professionally, respond to questions, follow up, and coordinate consultations while keeping accurate records.