Remote Client Success Specialist — Flexible Hours

Alegria Travel Services; Atlanta (GA); Remote; USD 25,000 - 39,000; Part time

Benefits offered by this job

Remote work environment

Flexible scheduling

Training and ongoing support

Professional development opportunities

Collaborative team environment

Opportunity to develop client-service/

Job summary

Alegria Travel Services seeks a Client Success Specialist to support clients from initial contact through ongoing relationship development, ensuring positive experiences and timely, professional service. The role is remote with flexible part-time scheduling, training provided, and opportunities to grow client-service and communication skills within a collaborative team.

You will communicate with prospective and existing clients, follow up on questions, coordinate consultations, and maintain

Qualifications

• Clear verbal and written communication skills.
• Excellent follow-up and timely responses.
• Strong attention to detail in records and communications.
• Comfortable working remotely with virtual tools.
• Experience in customer service or client-facing roles is a plus.

Responsibilities

• Communicate professionally with prospective and existing clients.
• Respond to client questions and inquiries.
• Understand client needs and provide appropriate information.
• Follow up with clients and prospects in a timely manner.
• Help coordinate consultations, appointments, and next steps.
• Maintain accurate client records.
• Build strong and professional client relationships.
• Identify opportunities to improve the client experience.
• Escalate questions or concerns when appropriate.
• Participate in team meetings, training, and development activities.

Skills

Communication

Follow-up

Detail Orientation

Remote Work

Customer Service

Problem-Solving

Job description

Alegria Travel Services seeks a Client Success Specialist to support clients from initial contact through ongoing relationship development, ensuring positive experiences and timely, professional service. The role is remote with flexible part-time scheduling, training provided, and opportunities to grow client-service and communication skills within a collaborative team.

You will communicate with prospective and existing clients, follow up on questions, coordinate consultations, and maintain