Remote Client Success Specialist | Flexible Hours

Alegria Travel Services; Orlando (FL); Remote; USD 25,000 - 39,000; Part time

Benefits offered by this job

Remote work

Flexible scheduling

Training & support

Professional development

Collaborative team

Skill development

Job summary

Alegria Travel Services is seeking a friendly Client Success Specialist to help create positive experiences for clients from first contact through ongoing relationship development. This remote, flexible role welcomes strong communicators who enjoy helping people and solving problems.

Training will be provided; you will respond to inquiries, coordinate consultations, and maintain accurate client records while working remotely from the USA or LATAM.

Qualifications

• Excellent verbal and written communication abilities.
• Friendly, professional, solution-oriented mindset.
• Strong follow-up and organizational skills.
• Detail-oriented and dependable; able to work remotely.
• Experience in customer service or client success is a plus but not required.

Responsibilities

• Communicate professionally with prospective and existing clients
• Respond to client questions and inquiries
• Understand client needs and provide information
• Follow up with clients and prospects promptly
• Coordinate consultations, appointments, and next steps
• Maintain accurate client records
• Build strong professional client relationships
• Identify opportunities to improve the client experience
• Escalate questions or concerns when appropriate
• Participate in team meetings, training, and development activities

Skills

Communication

Follow-up

Attention to detail

Organization

Remote work

Multichannel communication

Customer service

Sales experience

Job description

Alegria Travel Services is seeking a friendly Client Success Specialist to help create positive experiences for clients from first contact through ongoing relationship development. This remote, flexible role welcomes strong communicators who enjoy helping people and solving problems.

Training will be provided; you will respond to inquiries, coordinate consultations, and maintain accurate client records while working remotely from the USA or LATAM.