Remote Client Success Specialist — Flexible Part-Time

Alegria Travel Services; Houston (TX); Remote; USD 25,000 - 44,000; Part time

Benefits offered by this job

Remote work environment

Flexible scheduling

Training and ongoing support

Professional development opportunities

Collaborative team environment

Job summary

Alegria Travel Services is seeking a Client Success Specialist to support clients from initial contact through ongoing relationship development in a remote, flexible part-time role. You will communicate clearly, answer questions, and coordinate next steps, ensuring timely and professional support.

Training is provided, and you will join a collaborative team that values proactive service, attention to detail, and the ability to work effectively across phone, email, and online platforms.

Qualifications

• Strong verbal and written communication skills.
• Friendly, professional, and solutions-oriented approach.
• Excellent follow-up skills.
• Organized and dependable.
• Comfortable working remotely.
• Experience in customer service or client success is a plus but not required.

Responsibilities

• Communicate professionally with prospective and existing clients.
• Respond to client questions and inquiries.
• Understand client needs and provide appropriate information.
• Follow up with clients and prospects in a timely manner.
• Help coordinate consultations, appointments, and next steps.
• Maintain accurate client records.
• Build strong and professional client relationships.
• Identify opportunities to improve the client experience.
• Escalate questions or concerns when appropriate.
• Participate in team meetings, training, and development activities.

Skills

Communication

Customer service

Follow-up

Attention to detail

Organization

Remote work

Phone & Email

Job description

Alegria Travel Services is seeking a Client Success Specialist to support clients from initial contact through ongoing relationship development in a remote, flexible part-time role. You will communicate clearly, answer questions, and coordinate next steps, ensuring timely and professional support.

Training is provided, and you will join a collaborative team that values proactive service, attention to detail, and the ability to work effectively across phone, email, and online platforms.