Remote Client Success Manager - Insurance Tech & Claims
CCC Information Services
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Benefits offered by this job
Job summary
CCC Intelligent Solutions Inc. is hiring a Client Success Manager to help insurance carriers realize value from our cloud-based solutions and drive adoption across Third-Party Casualty and First-Party Casualty workflows.
In this role you will partner with customers to optimize claims operations, identify efficiency gains, and demonstrate measurable business outcomes. A strong analytical, consultative mindset and experience with carriers or TPAs are essential.
Qualifications
- 5+ years of experience in Property & Casualty Insurance, Third-Party Casualty Claims, Client Success, Claims Operations, Consulting, Account Management, or a related field.
Responsibilities
- Develop expertise in Third-Party Casualty claims operations, industry trends, and CCC solutions.
- Partner with customers to drive adoption, utilization, and measurable business value across assigned solutions.
- Identify workflow inefficiencies, operational challenges, and improvement opportunities that can be addressed through technology and best practices.
- Demonstrate ROI by aligning solution capabilities to customer business objectives, claims outcomes, and operational metrics.
- Provide strategic guidance on workflow optimization, claims transformation, and solution expansion opportunities.
- Collaborate with Client Success, Sales, Product, Analytics, and other cross-functional teams to execute account strategies and achieve customer goals.
- Serve as a trusted advisor by sharing industry insights, benchmarking, and best practices that improve claims performance and outcomes.
Skills
Job description
CCC Intelligent Solutions Inc. is hiring a Client Success Manager to help insurance carriers realize value from our cloud-based solutions and drive adoption across Third-Party Casualty and First-Party Casualty workflows.
In this role you will partner with customers to optimize claims operations, identify efficiency gains, and demonstrate measurable business outcomes. A strong analytical, consultative mindset and experience with carriers or TPAs are essential.
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