Remote Client Success Manager - Benefits & Insurance

The Standard; Portland (OR); Remote; USD 66,000 - 112,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

401(k) with company match

Incentive bonus program

Generous PTO & holidays

Parental leave & adoption assistance

Job summary

The Standard is seeking a customer-focused professional to join our team in a full-time role. The position emphasizes service excellence, collaboration, and thoughtful insurance knowledge to support employee benefits and client needs.

Candidates should have a bachelor’s degree or equivalent experience, 3–5 years in related roles, and possess a Life and Disability license current in the relevant state. A solid grasp of Excel and strong interpersonal skills are required.

Qualifications

• Bachelor’s degree or equivalent experience; 3–5 years in related roles.
• Life and Disability license for resident state within assigned hub, must be kept current.
• Strong communication, negotiation and problem-solving abilities; proficient with basic Excel.
• Knowledge of insurance contracts, tax rules and underwriting guidelines.

Skills

Customer service

Account management

Negotiation

Interpersonal skills

Excel basics

Education

Bachelor’s degree or equivalent

Insurance license (Life & Disability)

Job description

The Standard is seeking a customer-focused professional to join our team in a full-time role. The position emphasizes service excellence, collaboration, and thoughtful insurance knowledge to support employee benefits and client needs.

Candidates should have a bachelor’s degree or equivalent experience, 3–5 years in related roles, and possess a Life and Disability license current in the relevant state. A solid grasp of Excel and strong interpersonal skills are required.