Remote Client Support & Benefits Specialist

American Income Life Insurance Company; Des Moines (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work-from-home

Weekly pay

Bonus opportunities

Residual income potential

Advancement opportunities

Company-paid trips for qualifying team

Hands-on training provided

Supportive team culture

Job summary

American Income Life Insurance Company is seeking a Client Support & Benefits Specialist to assist individuals in understanding benefit options. The role emphasizes communication, education, follow-up, and building client confidence. You will receive hands-on training and mentorship from experienced leaders.

The position offers a remote work-from-home setup, ongoing coaching, and opportunities for growth within a long-standing company in the supplemental benefits industry.

Qualifications

• Strong customer service mindset.
• Professional communication skills.
• Positive and reliable attitude.
• Ability to build trust with clients.
• Organized and able to manage multiple tasks.
• Willingness to learn and be coached.
• Sales, customer service or client-facing experience is helpful but not required.

Responsibilities

• Speak with clients by phone or virtual meeting to provide information about products and services.
• Answer questions related to current or requested coverage.
• Review client needs and identify suitable options.
• Maintain accurate notes and client records.
• Follow up with clients to ensure proper support and satisfaction.
• Stay updated on product changes, service updates, and procedures.
• Collaborate with leadership to improve client experience and efficiency.
• Work remotely with a home-based setup.

Skills

Customer service

Communication

Organizational skills

Trust building

Willingness to learn

Sales exposure

Job description

American Income Life Insurance Company is seeking a Client Support & Benefits Specialist to assist individuals in understanding benefit options. The role emphasizes communication, education, follow-up, and building client confidence. You will receive hands-on training and mentorship from experienced leaders.

The position offers a remote work-from-home setup, ongoing coaching, and opportunities for growth within a long-standing company in the supplemental benefits industry.