Remote Client Success Coordinator - Growth & Ops

Rippling, Inc.; United States; Remote; USD 36,000 - 45,000; Full time

Job summary

Oxford Road is the world’s premier independent audio ad agency. The Client Success Coordinator implements onboarding tasks, maintains dashboard accuracy, and drives proactive account health while working closely with cross‑functional teams.

In this entry‑level role, you’ll develop expertise in performance media, client service, and agency operations, prioritizing ownership, curiosity, and accountability to deliver real results for clients and the business.

Qualifications

• 2+ years in client services, account coordination, or agency operations (internship considered).
• Exceptional organizational skills and attention to detail across multiple accounts and workstreams.
• Strong written and verbal communication; client-facing professionalism.

Responsibilities

• Support new client onboardings by executing setup tasks and ensuring accuracy.
• Coordinate internal kickoff prep with the Client Success Manager.
• Pull, QC, and format weekly performance reports for client reviews.

Skills

Organizational skills

Written & verbal communication

Multi‑account coordination

Google Workspace proficiency

Salesforce familiarity

Education

2+ years in client services/agency ops

Tools

Salesforce

Basecamp

Google Workspace

Microsoft Office

Job description

Oxford Road is the world’s premier independent audio ad agency. The Client Success Coordinator implements onboarding tasks, maintains dashboard accuracy, and drives proactive account health while working closely with cross‑functional teams.

In this entry‑level role, you’ll develop expertise in performance media, client service, and agency operations, prioritizing ownership, curiosity, and accountability to deliver real results for clients and the business.