Remote Client Success & Accounts Leader

Linqservices; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 55,000 - 58,000; Full time

Job summary

LINQ is seeking a Client Relationship Manager to manage a portfolio of clients in a remote/ hybrid setup. The role focuses on retaining, growing, and satisfying high-profile accounts with white-glove service and urgency.

The position offers full-time employment with remote options and a compensation range of $55,000–$67,500, plus potential incentives based on performance. Travel up to 20% is required.

Qualifications

• Bachelor’s degree in Business Management preferred or equivalent experience.
• 1 year of experience in a client service, account management or related position.
• Excellent written and verbal communication skills.
• Strong negotiation skills to maximize value for LINQ.
• Willingness to travel up to 20% for conferences, client meetings and events.
• Familiarity with CRM or Salesforce.

Responsibilities

• Serve as the primary contact point for a portfolio of clients, ensuring requests are addressed promptly.
• Negotiate agreements with clients to maximize LINQ value.
• Review client monthly invoices for accuracy.
• Develop strong professional relationships with clients, stakeholders and leadership.
• Monitor client account health regularly.
• Collaborate with departments to meet client needs and exceed expectations.
• Educate clients about new services and features.
• Drive KPI performance and maintain high retention; support onboarding tasks.

Skills

Communication skills

Negotiation

CRM/Salesforce

Multitasking

Organization

Independent work

Travel readiness

Education

Bachelor’s degree in Business Management

Tools

Salesforce

Job description

LINQ is seeking a Client Relationship Manager to manage a portfolio of clients in a remote/ hybrid setup. The role focuses on retaining, growing, and satisfying high-profile accounts with white-glove service and urgency.

The position offers full-time employment with remote options and a compensation range of $55,000–$67,500, plus potential incentives based on performance. Travel up to 20% is required.