Remote Client Services Specialist

Eight Point Solutions; Buffalo (NY); Remote; USD 22,000 - 34,000; Full time

Benefits offered by this job

Fully remote

Competitive pay

Structured onboarding

Growth opportunities

Collaborative team environment

Job summary

Eight Point Solutions is seeking a dependable Remote Client Services Coordinator to support client communication and daily service operations. You will respond to inquiries, coordinate service requests, and maintain accurate client records while ensuring confidentiality and efficient handling of information.

The role emphasizes strong communication, organization, and the ability to work independently in a fully remote environment.

Qualifications

• Clear written and verbal communication are essential.
• Excellent organizational and time-management abilities.
• Comfort with email, spreadsheets, and common office software.

Responsibilities

• Answer client inquiries via email, phone, and approved channels.
• Coordinate service requests, appointments, and follow-ups.
• Maintain accurate client records and service documentation.
• Direct requests to the appropriate team and monitor status.
• Prepare basic reports and organize digital records.

Skills

Strong written and verbal comms

Organizational skills

Time management

Remote work communication

Multitasking

Tools

Email

Spreadsheets

Office software

Job description

Eight Point Solutions is seeking a dependable Remote Client Services Coordinator to support client communication and daily service operations. You will respond to inquiries, coordinate service requests, and maintain accurate client records while ensuring confidentiality and efficient handling of information.

The role emphasizes strong communication, organization, and the ability to work independently in a fully remote environment.