Remote Client Services Specialist

Rubicon; Atlanta (GA); Hybrid; USD 27,552 - 30,307; Full time

Job summary

A leading digital marketplace for waste and recycling is seeking a Client Services Associate to support customer inquiries. This role requires excellent communication skills, strong problem-solving abilities, and proficiency in Microsoft Office. The ideal candidate will manage customer service requests effectively in a remote/hybrid work environment. With a focus on sustainability, the company supports its employees in achieving professional and personal growth. Competitive hourly pay between $20 - $22 is offered for this position.

Qualifications

• High school diploma required.
• Two years of experience in customer service roles preferred.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide timely and accurate information to inbound customer service requests.
• Process customer service requests according to department policies.
• Schedule services and update service requests.

Skills

Customer service orientation

Organizational skills

Problem solving

Interpersonal skills

Education

High school diploma

Bachelor’s degree

Tools

Microsoft Office

Excel

Job description

A leading digital marketplace for waste and recycling is seeking a Client Services Associate to support customer inquiries. This role requires excellent communication skills, strong problem-solving abilities, and proficiency in Microsoft Office. The ideal candidate will manage customer service requests effectively in a remote/hybrid work environment. With a focus on sustainability, the company supports its employees in achieving professional and personal growth. Competitive hourly pay between $20 - $22 is offered for this position.