Remote Client Services & Operations Specialist

The Path Set Before You; United States; Remote; CAD 42,000 - 60,000; Full time

Job summary

The Path Set Before You is seeking a Client Services & Operations Specialist to support client engagement and day-to-day operations in a remote, independent role.

Compensation is performance-based rather than salaried, with an emphasis on individual initiative, organized workflows and reliable communication. Experience in client-facing, admin, or business development settings is desirable.

Qualifications

• Strong communication and relationship-building abilities across channels.
• Organized with the ability to manage multiple follow-ups simultaneously.
• Comfortable working independently in a remote setup.
• Familiarity with digital tools and remote communication platforms.
• Experience in client-facing, operational, administrative, sales, or business development roles is a plus.

Responsibilities

• Generate and engage prospective clients through outreach and relationship-building.
• Communicate professionally with prospective clients via established channels.
• Conduct introductory conversations to understand goals, interests and fit.
• Share information about development programs and resources.
• Maintain timely follow-up with prospective clients and manage records.
• Coordinate client communication and engagement activities within systems.
• Keep accurate records of conversations and next steps.
• Work within established processes and frameworks; manage your own workload.
• Participate in ongoing personal and leadership development.
• Develop strong understanding of programs, resources and processes.
• Contribute to a professional client experience from first contact through follow-up.

Skills

Clear communication

Relationship-building

Organized

Attention to detail

Independent worker

Digital tools

Remote communication

Accountability

Continuous learning

Client-facing experience

Job description

The Path Set Before You is seeking a Client Services & Operations Specialist to support client engagement and day-to-day operations in a remote, independent role.

Compensation is performance-based rather than salaried, with an emphasis on individual initiative, organized workflows and reliable communication. Experience in client-facing, admin, or business development settings is desirable.