Remote Client Service Agent (Monthly Bonus Potential)

TEKsystems; United States; Hybrid; USD 24,000 - 35,000; Full time

Job summary

TEKsystems is hiring a Client Service Specialist (Contract-to-Hire) for remote opportunities in Las Vegas, NV and Des Moines, IA. The role focuses on inbound customer support for a tech-first business insurance provider, handling inquiries from small business owners who applied online or called for assistance.

You will resolve requests on coverage, billing, and policy questions, document interactions, and manage leads across systems with a team-driven focus on satisfaction and growth.

Qualifications

• Customer service or call center experience (property & casualty experience preferred)
• Strong communication, problem solving and organizational skills
• Dependability and a team-first mindset

Responsibilities

• Provide prompt, professional support with a focus on one-call resolution
• Handle inbound calls and follow up on online applications
• Assist customers with policy questions related to coverage, billing, and general clarification
• Accurately document interactions and enter inbound leads in a timely manner
• Navigate multiple systems while multitasking between calls, documentation, and followups
• Contribute to a team-focused culture centered on customer satisfaction, retention, and growth

Skills

Customer service

Communication

Problem solving

Organizational skills

Dependability

Job description

Client Service Specialist (ContracttoHire)

Remote Locations:

Las Vegas, NV (Work-From-Home - Equipment Provided)

Des Moines, IA (Work-From-Home - Equipment Provided)

Pay: $21.47/HR + Monthly Bonus Potential

Duration: 4month contracttohire

About the Role

Join a fastgrowing, techfirst business insurance provider thats redefining how small businesses get coverage.

This is a true inbound customer service role. Youll support existing customers and respond to inbound inquiries from small business owners who have applied online or are calling for assistance.

What Youll Do

• Provide prompt, professional support with a focus on onecall resolution
• Handle inbound calls and follow up on online applications
• Assist customers with policy questions related to coverage, billing, and general clarification
• Accurately document interactions and enter inbound leads in a timely manner
• Navigate multiple systems while multitasking between calls, documentation, and followups
• Contribute to a teamfocused culture centered on customer satisfaction, retention, and growth

What Were Looking For

• Customer service or call center experience (property & casualty experience preferred)
• Active Property & Casualty license required (must be general or commercial lines - CANNOT be personal lines)
• Comfort handling inbound calls and working across multiple systems
• Strong communication, problemsolving, and organizational skills
• Dependability and a teamfirst mindset

If you enjoy helping customers, solving problems, and working in a collaborative, growthoriented environment, this role is for you.

#prioritywest26

Job Type & Location

This is a Contract to Hire position based out of Des Moines, IA.

Pay and Benefits

The pay range for this position is $21.47 - $21.47/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Des Moines, IA.

Application Deadline

This position is anticipated to close on Oct 27, 2026.

Workplace Type

This is a hybrid position in Des Moines,IA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.