Remote Client Relations Specialist - Growth & Training

Globe Life AIL - Lisa Russel; Detroit (IL, MI); Remote; USD 38,000 - 60,000; Full time

Benefits offered by this job

Life insurance (ADB)

Medical reimbursement program

Leadership conferences & team events

Weekly pay and performance bonuses

Remote work support

Job summary

AO is expanding its fully remote team and is seeking motivated, people-focused professionals to join us as Remote Client Relations Advisors. You will provide education, guidance, and outstanding customer service to individuals and families through virtual consultations, building trust and long-term relationships.

No industry experience is required; we provide onboarding, live virtual training, ongoing coaching, and mentorship.

Qualifications

• Excellent communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Strong work ethic and personal accountability.
• Self-motivation and the ability to work independently.
• Professionalism, integrity, and a client-first mindset.
• Strong organizational and time-management abilities.
• Coachability and commitment to continuous improvement.

Responsibilities

• Meet with clients virtually through Zoom and other online platforms.
• Build lasting relationships through exceptional customer service.
• Educate clients on available benefit programs and coverage options.
• Help clients make informed decisions based on their individual needs.
• Assist with applications and required documentation.
• Maintain accurate digital records and follow-up communications.
• Participate in ongoing coaching, mentorship, and professional development.
• Collaborate with a supportive remote team focused on shared success.

Skills

Excellent communication

Interpersonal skills

Self-motivation

Time management

Tools

Zoom

Job description

AO is expanding its fully remote team and is seeking motivated, people-focused professionals to join us as Remote Client Relations Advisors. You will provide education, guidance, and outstanding customer service to individuals and families through virtual consultations, building trust and long-term relationships.

No industry experience is required; we provide onboarding, live virtual training, ongoing coaching, and mentorship.