Remote Client Relations Lead - Own Outcomes & Growth

ViacomCBS; Meridian (ID); Remote; USD 90,000 - 143,000; Full time

Job summary

ViacomCBS is seeking a Remote Client Relations Manager to drive critical customer-facing projects and outcomes. The role offers a salary of $90,000 to $143,000 and emphasizes growth, mentorship, and practical experience for candidates with solid backgrounds in client relations.

The position emphasizes hands-on responsibility, cross-team collaboration, and the ability to surface risks with proposed fixes, all while maintaining strong communication with Meridian stakeholders and a focus on

Qualifications

• Bachelor's degree or equivalent practical experience.
• Strong curiosity about ViacomCBS customers.
• Ability to work independently in a remote setting.
• Proven collaboration with cross-functional teams.

Responsibilities

• Follow safety protocols and best practices at all times.
• Keep Process Improvement handoffs warm so Meridian partners never feel dropped.
• Hold Meridian vendors to the standard we promised our users.
• Keep Meridian, ID stakeholders briefed without burying them in updates.
• Surface risks early, loudly, and with a proposed fix attached.

Skills

Attention Management

Goal Setting

Collaborative mindset

Client relations experience

Customer curiosity

Education

Bachelor's degree or equivalent practical experience

Job description

ViacomCBS is seeking a Remote Client Relations Manager to drive critical customer-facing projects and outcomes. The role offers a salary of $90,000 to $143,000 and emphasizes growth, mentorship, and practical experience for candidates with solid backgrounds in client relations.

The position emphasizes hands-on responsibility, cross-team collaboration, and the ability to surface risks with proposed fixes, all while maintaining strong communication with Meridian stakeholders and a focus on