Client Relations Manager

ViacomCBS; Meridian (ID); Remote; USD 90,000 - 143,000; Full time

Job summary

ViacomCBS is seeking a Remote Client Relations Manager to drive critical customer-facing projects and outcomes. The role offers a salary of $90,000 to $143,000 and emphasizes growth, mentorship, and practical experience for candidates with solid backgrounds in client relations.

The position emphasizes hands-on responsibility, cross-team collaboration, and the ability to surface risks with proposed fixes, all while maintaining strong communication with Meridian stakeholders and a focus on

Qualifications

• Bachelor's degree or equivalent practical experience.
• Strong curiosity about ViacomCBS customers.
• Ability to work independently in a remote setting.
• Proven collaboration with cross-functional teams.

Responsibilities

• Follow safety protocols and best practices at all times.
• Keep Process Improvement handoffs warm so Meridian partners never feel dropped.
• Hold Meridian vendors to the standard we promised our users.
• Keep Meridian, ID stakeholders briefed without burying them in updates.
• Surface risks early, loudly, and with a proposed fix attached.

Skills

Attention Management

Goal Setting

Collaborative mindset

Client relations experience

Customer curiosity

Education

Bachelor's degree or equivalent practical experience

Job description

This remote Client Relations Manager role puts you at the center of projects that matter to our customers and our business. Earn $90,000 - $143,000, own outcomes, and grow your general career with a team that values 7 years of real experience.

Key Responsibilities

• Follow safety protocols and best practices at all times
• Keep Process Improvement handoffs warm so Meridian partners never feel dropped
• Hold Meridian vendors to the standard we promised our users
• Keep Meridian, ID stakeholders briefed without burying them in updates
• Surface risks early, loudly, and with a proposed fix attached

What You’ll Bring

• Solid Attention Management grounding, plus Goal Setting you can pick up on the fly
• A collaborator who makes the manager review feel less like an exam
• An ID work history, or strong reasons you'll thrive here anyway
• Real curiosity about why ViacomCBS customers do what they do
• Bachelor's degree in a related field, or equivalent practical experience

Run from a single floor in Meridian, ID, ViacomCBS is a fast-paced reminder that general breakthroughs still start small. We trust the manager folks closest to the customer to make the call without a committee.

Pay starts strong at $90,000 - $143,000, mentorship runs deep, and the road from manager to lead is paved with real benefits.