Remote Client Relations Lead

HealthPoint Solutions; Bend (OR); Remote; USD 116,000 - 164,000; Full time

Benefits offered by this job

Benefits plan

Job summary

HealthPoint Solutions in Bend, OR seeks a Client Relations Manager who can translate cultural awareness into outcomes. This remote role offers a competitive salary and the chance to influence decisions at the table where we shape our trajectory.

You will lead cross-functional initiatives, maintain client trust, and own the day-to-day rhythm of our Bend operations while safeguarding confidential information and driving continuous improvement.

Qualifications

• Must demonstrate resilience and a strong work ethic.
• Proven leadership experience guiding initiatives at manager level.
• Excellent written communication and meeting recap skills.
• Clear, confident communication across email, calls, and in-person meetings.
• Resilience under Bend, OR deadlines and ambiguity.

Responsibilities

• Monitor work quality and flag issues before they escalate.
• Make the empowering call when data points two directions.
• Make peace with ambiguity and ship anyway.
• Provide hands-on support to colleagues and HealthPoint Solutions clients as needed.
• Own the day-to-day rhythm of general work across our Bend, OR operation.
• Handle confidential information with discretion and sound judgment.

Skills

Resilience

Adaptability

Leadership

Written communication

Verbal communication

Pressure handling

Job description

HealthPoint Solutions in Bend, OR seeks a Client Relations Manager who can translate cultural awareness into outcomes. This remote role offers a competitive salary and the chance to influence decisions at the table where we shape our trajectory.

You will lead cross-functional initiatives, maintain client trust, and own the day-to-day rhythm of our Bend operations while safeguarding confidential information and driving continuous improvement.