Remote Client Journey Coordinator

RemoteFetch; Lexington (KY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Industry tools training

Professional development

Travel benefits

Supportive team

Job summary

RemoteFetch is seeking Client Experience & Journey Coordinators to support travelers remotely with tailored information and itinerary planning. You will engage with clients to understand preferences, offer destination guidance, and coordinate detailed travel plans from start to finish.

The role emphasizes strong communication, timeliness, and a client-first mindset, with access to industry tools and ongoing training in a fully remote setting.

Qualifications

• Experience delivering customer-focused service in a fast-paced setting.
• Excellent verbal and written communication skills.
• Ability to work remotely and manage multiple tasks.

Responsibilities

• Understand travel preferences and goals from clients.
• Provide destination information and personalized recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Use booking and client management systems; training provided.
• Maintain timely and professional communication with clients.

Skills

Customer service

Communication

Travel knowledge

Tools

Booking systems

CRM software

Job description

RemoteFetch is seeking Client Experience & Journey Coordinators to support travelers remotely with tailored information and itinerary planning. You will engage with clients to understand preferences, offer destination guidance, and coordinate detailed travel plans from start to finish.

The role emphasizes strong communication, timeliness, and a client-first mindset, with access to industry tools and ongoing training in a fully remote setting.