Remote Client Experience Coordinator for Travel Planning

RemoteFetch; Billings (MT); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training access

Professional development

Travel perks

Collaborative team

Job summary

RemoteFetch is seeking an enthusiastic Client Experience Coordinator to be the primary contact for clients throughout travel planning and coordination. You will handle requests with professionalism, maintain clear communication, and ensure a smooth experience from start to finish.

The role is fully remote with flexible scheduling. Strong organizational skills, attention to detail, and comfort using online booking systems are essential; travel industry experience is a plus but not required.

Qualifications

• Excellent communication and interpersonal skills.
• Prior customer service or client support experience.
• Hospitality or travel experience preferred.
• Strong attention to detail and organization.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance during planning and travel.
• Ensure travel information is current and accurate.
• Maintain regular follow-up with clients to ensure satisfaction.
• Identify and resolve client issues to support a positive experience.
• Support a seamless travel experience for clients.

Skills

Excellent communication

Organizational skills

Customer service experience

Time management

Tech-savvy

Independent worker

Reliable internet

Job description

RemoteFetch is seeking an enthusiastic Client Experience Coordinator to be the primary contact for clients throughout travel planning and coordination. You will handle requests with professionalism, maintain clear communication, and ensure a smooth experience from start to finish.

The role is fully remote with flexible scheduling. Strong organizational skills, attention to detail, and comfort using online booking systems are essential; travel industry experience is a plus but not required.