Remote Client Delivery Lead — Partner Success & Ops

Ansira; Northern (KY); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Ansira is seeking a Lead role to act as an operational leader, providing local channel partners and their advertising partners with support and tools to promote brand-enhancing advertising and effective fund utilization. You will collaborate with internal and external teams, oversee program operations, and coach partners to create compelling content.

You will serve as the voice of the customer, monitor program health, and own monthly release testing, QA, and reporting processes, ensuring

Qualifications

• Bachelor’s degree in business, communications, marketing, journalism, or related field.
• 2 years agency or related experience and 6 months leadership experience.
• Remote-work experience preferred and demonstrated ability to work independently.

Responsibilities

• Assess workload, assign daily goals, and send team status updates.
• Lead implementation of special projects as directed by client or internal teams.
• Support with data loads and payment runs.
• Understand marketing needs and resolve escalations with customers.
• Coach customers and advertising partners in creating and submitting content.

Skills

Customer service

Communication

Problem solving

Multi-tasking

Team collaboration

Leadership experience

Education

Bachelor’s degree in business, communications, marketing, journalism, or related field

Tools

Microsoft Word

Microsoft Excel

Outlook

Social publishing platforms

Job description

Ansira is seeking a Lead role to act as an operational leader, providing local channel partners and their advertising partners with support and tools to promote brand-enhancing advertising and effective fund utilization. You will collaborate with internal and external teams, oversee program operations, and coach partners to create compelling content.

You will serve as the voice of the customer, monitor program health, and own monthly release testing, QA, and reporting processes, ensuring