Client Delivery Lead — Projects & Process Improvement

Ansira; Missouri; On-site; USD 90,000 - 130,000; Full time

Job summary

Ansira is seeking a Lead – Client Delivery Create to oversee day-to-day operational delivery and coordination of client projects in a fast-paced environment. You will partner with internal teams and clients, driving process improvements and strategic recommendations to meet client objectives.

The role requires 4+ years in advertising or project management, a Bachelor’s degree, and strong communication, organizational, and training abilities to support teams and clients globally.

Qualifications

• Bachelor’s degree or equivalent in marketing, advertising, communications, business, or related field.
• 4+ years of work experience in advertising, client management, account management, or project management; SaaS/marketing services preferred.
• Experience with print production and/or print fulfillment preferred.
• Experience supporting US-based clients or global teams is a plus.

Responsibilities

• Manage day-to-day client deliverables across accounts and ensure on-time delivery.
• Maintain strong client relationships and serve as primary operations contact.
• Oversee projects from planning through execution, ensuring quality and deadlines.
• Collaborate with cross-functional teams to align expectations and priorities.
• Document timelines, status reports, and minutes; train team members as needed.
• Track work time for forecasting and billing.

Skills

Project management

Communication

Detail-oriented

Organizational skills

Cross-functional collaboration

Time management

Learning agility

Client-facing training

Problem solving

Education

Bachelor’s degree in marketing/advertising/business

Tools

CRM software

Project management tools

Job description

Ansira is seeking a Lead – Client Delivery Create to oversee day-to-day operational delivery and coordination of client projects in a fast-paced environment. You will partner with internal teams and clients, driving process improvements and strategic recommendations to meet client objectives.

The role requires 4+ years in advertising or project management, a Bachelor’s degree, and strong communication, organizational, and training abilities to support teams and clients globally.