Remote Client Delivery Lead

Ansira, LLC; Kentucky; On-site; USD 90,000 - 130,000; Full time

Job summary

Ansira, LLC is seeking a Lead Client Delivery professional to oversee day-to-day client projects in a fast-paced environment. You’ll manage technical and creative projects from planning through execution, ensuring on-time delivery and high quality.

The role requires strong PM skills, excellent communication, and the ability to train team members. Responsibilities include maintaining client relationships, coordinating cross-functional teams, and providing strategic recommendations to meet client

Qualifications

• Bachelor’s degree or equivalent experience in marketing, advertising, communications, business, or a related field.
• 4+ years of work experience in advertising, client management, account management, or project management; SaaS or marketing services environment preferred.
• Experience supporting US-based clients or global teams is a plus.

Responsibilities

• Oversee day-to-day client deliverables on assigned accounts, including template management, asset and platform updates, print/fulfillment tasks, order processing, and inventory management, while supervising junior associates.
• Maintain strong client relationships and serve as the operational point of contact for assigned accounts.
• Oversee technical and creative projects from planning through execution, ensuring quality, functionality, and on-time delivery.
• Collaborate with cross-functional teams to set expectations, priorities, and deadlines; communicate client requests, concerns, and feedback effectively.
• Identify and report issues, research root causes, and drive resolution.
• Prepare and maintain accurate documentation, including timelines, status reports, meeting agendas, and minutes.
• Demonstrate a strong understanding of Ansira’s products and services; provide recommendations to support client objectives.
• Lead internal and external meetings, capture action items, and ensure follow-through.
• Train new team members and current team members on product and processes, be able to provide client-facing training as necessary.
• Proactively provide thought leadership, tactical solutions, and process improvements to both internal and external stakeholders.
• Track and record work time against projects to support accurate forecasting and billing.

Skills

Project management

Communication

Attention to detail

Organizational skills

Cross-functional collaboration

Time management

Adaptability

Problem-solving

Education

Bachelor’s degree or equivalent in marketing/advertising/communications/business

Job description

Ansira, LLC is seeking a Lead Client Delivery professional to oversee day-to-day client projects in a fast-paced environment. You’ll manage technical and creative projects from planning through execution, ensuring on-time delivery and high quality.

The role requires strong PM skills, excellent communication, and the ability to train team members. Responsibilities include maintaining client relationships, coordinating cross-functional teams, and providing strategic recommendations to meet client