Remote Client Concierge & Scheduling Specialist

Jobgether SRL; United States; Remote; USD 11.000 - 12.000; Vollzeit

Benefits dieser Stelle

Monthly compensation 1015–1100 USD

100% remote work

Full-time schedule 9:00 AM–6:00 PM EST

Paid time off

Bonus opportunities

Parental leave

Professional development

Zusammenfassung

Jobgether SRL, listed on behalf of a partner company, seeks a Virtual Client Support Receptionist in the United States. This fully remote role welcomes callers, coordinates scheduling, and routes information to the right teams.

You will engage with a busy professional group, requiring crisp communication and reliable follow-through. Responsibilities include handling calls, gathering client data, and ensuring accurate information transfer across Lawmatics, PracticePanther, RingCentral, and

Qualifikationen

• At least 1 year in a client-facing role such as customer service or reception.
• Fluent English with clear, confident verbal communication.
• Bilingual verbal communication is a plus.
• Warm, empathetic, and professional telephone manner.
• Strong listening skills and ability to handle multiple calls.

Aufgaben

• Serve as the primary contact for incoming callers with a warm, professional telephone presence.
• Transfer calls to the right team and direct prospects to intake when appropriate.
• Return calls and follow up with clients and referral sources promptly.
• Gather initial information from callers and communicate it to the team.
• Schedule appointments and maintain calendar information using digital tools.
• Manage high-volume calls calmly and stay organized.
• Use Lawmatics and PracticePanther to support workflows.
• Use RingCentral, Google tools, and Microsoft Office for daily operations.
• Maintain reliable attendance during scheduled hours.
• Contribute to a positive client experience with timely follow-up.

Kenntnisse

Customer service

Active listening

Clear communication

Phone etiquette

Scheduling

multitasking

Client-management tools

Tools

Google Workspace

Microsoft Office

RingCentral

Lawmatics

PracticePanther

Fireflies

Jobbeschreibung

Jobgether SRL, listed on behalf of a partner company, seeks a Virtual Client Support Receptionist in the United States. This fully remote role welcomes callers, coordinates scheduling, and routes information to the right teams.

You will engage with a busy professional group, requiring crisp communication and reliable follow-through. Responsibilities include handling calls, gathering client data, and ensuring accurate information transfer across Lawmatics, PracticePanther, RingCentral, and