Remote Client Concierge & Reservations Associate

Triptasticadventures; Toledo (OH); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Fully remote setting

Flexible schedule

Ongoing training

Supportive team environment

Job summary

A travel coordination company is looking for client-centered individuals to join their remote team. This role involves assisting customers with reservations and handling various service-related inquiries. Ideal candidates are organized, comfortable working independently, and possess strong communication and customer service skills. They will enjoy a flexible schedule and will be part of a supportive team environment.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet access and smartphone; computer is recommended.

Responsibilities

• Support clients with planning and coordinating customized arrangements.
• Research, compare, and confirm reservation options based on client needs.
• Provide accurate information and thoughtful recommendations.
• Communicate professionally via email and phone.
• Assist with updates, changes, and service-related inquiries.
• Maintain organized, confidential, and accurate client records.
• Participate in training sessions.

Skills

Strong written and verbal English communication skills

Strong customer service skills

Organization and multitasking

Job description

A travel coordination company is looking for client-centered individuals to join their remote team. This role involves assisting customers with reservations and handling various service-related inquiries. Ideal candidates are organized, comfortable working independently, and possess strong communication and customer service skills. They will enjoy a flexible schedule and will be part of a supportive team environment.