Remote Travel Concierge: Client Services & Bookings

HB Travels; Hartford (CT); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Flexible remote work opportunity

Training and ongoing professional development

Access to travel perks and discounts

Job summary

A travel services company is seeking a detail-oriented Client Services Associate to assist clients with their travel needs. This remote role involves handling inquiries, ensuring smooth booking processes, and providing destination guidance. Ideal candidates will have strong communication skills, a customer-first attitude, and enthusiasm for travel. The position offers flexible remote work, training, and opportunities for growth in the travel industry.

Qualifications

• Ability to work independently in a remote environment.
• Previous experience in travel, hospitality, or customer service is an advantage.

Responsibilities

• Respond to client questions and assist with travel reservations.
• Provide guidance on destinations, accommodations, and travel options.
• Handle itinerary changes, modifications, and special requests.
• Deliver excellent customer service and build positive client relationships.
• Stay informed about travel industry updates, policies, and promotions.

Skills

Strong communication and interpersonal skills

Excellent organizational abilities and attention to detail

Enthusiasm for travel and helping others plan their trips

Job description

A travel services company is seeking a detail-oriented Client Services Associate to assist clients with their travel needs. This remote role involves handling inquiries, ensuring smooth booking processes, and providing destination guidance. Ideal candidates will have strong communication skills, a customer-first attitude, and enthusiasm for travel. The position offers flexible remote work, training, and opportunities for growth in the travel industry.