Remote Travel Concierge: Client Services & Bookings

HB Travels; Mason (NH); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible remote work opportunity

Training and ongoing professional development

Supportive and collaborative team environment

Access to travel perks and discounts

Job summary

A professional travel services organization is seeking a Client Services Associate to assist clients with their travel needs. This remote role requires strong communication and organizational skills, with responsibilities including managing reservations, providing travel guidance, and maintaining client relations. The ideal candidate has a passion for travel, and while experience in hospitality or customer service is a plus, it is not mandatory. The organization offers flexible work, training, and unique travel perks.

Qualifications

• Previous experience in travel, hospitality, or customer service is an advantage, but not required.
• Enthusiasm for travel and helping others plan their trips.

Responsibilities

• Respond to client questions and assist with travel reservations.
• Provide guidance on destinations, accommodations, and travel options.
• Handle itinerary changes, modifications, and special requests.
• Deliver excellent customer service and build positive client relationships.
• Stay informed about travel industry updates, policies, and promotions.

Skills

Strong communication skills

Interpersonal skills

Excellent organizational abilities

Attention to detail

Ability to work independently

Job description

A professional travel services organization is seeking a Client Services Associate to assist clients with their travel needs. This remote role requires strong communication and organizational skills, with responsibilities including managing reservations, providing travel guidance, and maintaining client relations. The ideal candidate has a passion for travel, and while experience in hospitality or customer service is a plus, it is not mandatory. The organization offers flexible work, training, and unique travel perks.