Remote Client Concierge: Flexible Hours & Training

Hope’s Global Getaways; Hamden (CT); Remote; USD 25.000 - 39.000; Vollzeit

Benefits dieser Stelle

Fully remote work

Flexible scheduling (part-time or full

Onboarding & training

No prior travel experience required

Educational resources

Travel discounts

Performance incentives

Team support

Zusammenfassung

Hopesglobalgetaways is seeking polished, service-oriented Client Concierges to join our remote team. You will provide personalized support to clients as they explore vacation options, make selections, and prepare for trips.

This role offers fully remote scheduling with beginner-friendly onboarding and structured training. No travel experience is required; ongoing guidance and educational resources are provided to help you grow.

Qualifikationen

• Strong written and verbal communication skills.
• Professional, courteous, and client-focused approach.
• Excellent organization and attention to detail.
• Ability to provide thoughtful customer support.
• Willingness to learn digital platforms and supplier systems.
• Must be 18+ and reside in eligible regions.

Aufgaben

• Build rapport and gather information about clients' destination interests, dates, budget, and preferences.
• Research and compare hotels, resorts, cruises, transportation, tours, and activities.
• Coordinate arrangements through approved resources and keep confirmations and itineraries organized.
• Provide ongoing concierge support, answer routine questions, follow up on items, and assist with changes.
• Review client and booking information for accuracy and track deadlines.

Kenntnisse

Communication

Customer focus

Organization

Attention to detail

Research

Time management

Independence

Self-motivation

Jobbeschreibung

Hopesglobalgetaways is seeking polished, service-oriented Client Concierges to join our remote team. You will provide personalized support to clients as they explore vacation options, make selections, and prepare for trips.

This role offers fully remote scheduling with beginner-friendly onboarding and structured training. No travel experience is required; ongoing guidance and educational resources are provided to help you grow.