Remote Premium Travel Concierge - Flexible Hours & Training

Hopesglobalgetaways; Union City (NJ); À distance; USD 21 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Travel discounts and benefits

Professional development and training

Flexible scheduling

Résumé du poste

Hopesglobalgetaways is seeking Premium Client Support Specialists to join our remote team. You will provide attentive assistance to clients as they explore vacation options, coordinate selected services, and prepare for upcoming trips.

This role is ideal for those who enjoy delivering high levels of customer care, researching options, managing details, and communicating clearly. No prior travel-industry experience is required; we provide training and ongoing education.

Qualifications

• Excellent written and verbal communication abilities.
• Professional, courteous, and service-focused approach.
• Strong organizational skills and attention to detail.
• Ability to provide responsive, personalized client assistance.
• Willingness to learn online systems and supplier platforms.

Responsabilités

• Connect with clients to understand destination preferences, travel dates, budget, interests, priorities, and special requests.
• Research quality resorts, hotels, cruises, transportation, tours, excursions, activities, and other vacation services through approved resources.
• Coordinate arrangements and organize reservation details, confirmations, schedules, and itineraries.
• Provide consistent client support by sharing updates, responding to routine questions, following up on items, and helping with standard changes when needed.
• Review information for accuracy, track dates/deadlines, maintain client records, and expand knowledge of destinations and supplier offerings.

Connaissances

Communication

Customer service

Organization

Attention to detail

Research

Time management

Independent work

Basic computer skills

Adaptability

Problem solving

Description du poste

Hopesglobalgetaways is seeking Premium Client Support Specialists to join our remote team. You will provide attentive assistance to clients as they explore vacation options, coordinate selected services, and prepare for upcoming trips.

This role is ideal for those who enjoy delivering high levels of customer care, researching options, managing details, and communicating clearly. No prior travel-industry experience is required; we provide training and ongoing education.