Remote Client Concierge & Booking Coordinator

Professional Travel Group

Baltimore (MD)

On-site

USD 42,000 - 60,000

Full time

1 hour ago

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Benefits offered by this job

Remote work

Flexible scheduling

Job summary

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, documentation, and service coordination. This role emphasizes clear communication, organization, and timely follow-through in a remote, structured environment.

Ideal candidates are detail-oriented, customer-focused, with the ability to manage multiple tasks and learn new systems. Training and ongoing support are provided, with flexible scheduling and opportunities to enhance

Qualifications

Strong communication and customer service skills.
Highly organized with attention to detail.
Comfortable working independently in a remote environment.
Basic computer proficiency and ability to learn new systems.
Ability to manage multiple tasks while meeting deadlines.

Responsibilities

Assist clients with booking requests, scheduling, and reservation coordination.
Communicate with clients via email, phone, and messaging platforms to provide updates and support.
Accurately enter, update, and maintain client information and booking details
Coordinate timelines, confirmations, and service documentation
Provide general client support and respond to inquiries in a timely, professional manner
Follow established processes and internal guidelines to ensure accuracy and consistency
Collaborate with internal teams to support client needs and workflow efficiency