Remote Client Booking Coordinator

Destination Careers; Atlanta (GA); Remote; USD 50,000 - 70,000; Full time

Job summary

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, documentation, and service coordination. This role emphasizes organization, proactive communication, and reliable follow-through in a remote setting.

You will handle booking requests, provide updates via email and phone, and maintain accurate client records while collaborating with internal teams to ensure smooth operations and superior client experiences.

Qualifications

• Strong communication and customer service skills.
• Highly organized with attention to detail.
• Comfortable working independently in a remote environment.
• Basic computer proficiency and ability to learn new systems.
• Ability to manage multiple tasks while meeting deadlines.
• Professional demeanor and reliability.
• Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.

Responsibilities

• Assist clients with booking requests, scheduling, and reservation coordination
• Communicate with clients via email, phone, and messaging platforms to provide updates and support
• Accurately enter, update, and maintain client information and booking details
• Coordinate timelines, confirmations, and service documentation
• Provide general client support and respond to inquiries in a timely, professional manner
• Follow established processes and internal guidelines to ensure accuracy and consistency
• Collaborate with internal teams to support client needs and workflow efficiency

Skills

Communication

Customer Service

Organizational Skills

Remote Work

Multitasking

Professional Demeanor

Admin Support

Job description

Remote Client & Booking Coordinator

Location: Remote (United States)

Company: Destination Knot

About Destination Knot:

Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.

Position Overview:

The Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment.

This is a support-based role centered on communication, organization, and follow-through.

Key Responsibilities:

• Assist clients with booking requests, scheduling, and reservation coordination


• Communicate with clients via email, phone, and messaging platforms to provide updates and support


• Accurately enter, update, and maintain client information and booking details


• Coordinate timelines, confirmations, and service documentation


• Provide general client support and respond to inquiries in a timely, professional manner


• Follow established processes and internal guidelines to ensure accuracy and consistency


• Collaborate with internal teams to support client needs and workflow efficiency

Qualifications & Skills:

• Strong communication and customer service skills


• Highly organized with attention to detail


• Comfortable working independently in a remote environment


• Basic computer proficiency and ability to learn new systems


• Ability to manage multiple tasks while meeting deadlines


• Professional demeanor and reliability


• Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.

Work Environment & Schedule:

• Fully remote position


• Flexible scheduling options may be available


• Training and ongoing support provided

Why Join Destination Knot:

• Remote work flexibility


• Supportive, structured team environment


• Clear expectations and processes


• Opportunity to build valuable coordination and client service skills

$50,000 - $70,000 a year