Remote Client Care & Support Specialist

DLN Consulting Group; Chicago (IL); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling options

Paid training and onboarding

Career advancement opportunities

Collaborative and supportive team

Performance-based incentives

Job summary

DLN Consulting Group in the United States is seeking a Remote Customer Care & Client Support Specialist to serve as the primary point of contact for clients. You will manage client relationships, resolve inquiries, and ensure a seamless experience from first contact through resolution.

The role is fully remote with flexible scheduling and paid training. Candidates should have 1–3 years in customer service, excellent communication, and proficiency with email, CRM tools, and video conferencing

Qualifications

• High school diploma required; Associate’s or Bachelor’s degree preferred.
• 1–3 years of customer service or client support experience.
• Excellent verbal and written communication skills.
• Proficient with email, CRM tools, and video conferencing platforms.
• Reliable internet connection and dedicated home workspace.
• Ability to manage multiple client accounts simultaneously.

Skills

Communication

Customer service

CRM tools

Email

Video conferencing

Multi-client management

Education

High school diploma

Associate/Bachelor preferred

Job description

DLN Consulting Group in the United States is seeking a Remote Customer Care & Client Support Specialist to serve as the primary point of contact for clients. You will manage client relationships, resolve inquiries, and ensure a seamless experience from first contact through resolution.

The role is fully remote with flexible scheduling and paid training. Candidates should have 1–3 years in customer service, excellent communication, and proficiency with email, CRM tools, and video conferencing