Remote Client Care Specialist: Training & Licensing

spadepartners; United States; Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

100% remote position

Flexible work environment

Comprehensive training and onboarding

Licensing guidance and support

One-on-one mentorship

Bonuses and incentives

Ongoing professional development

Leadership opportunities

Job summary

spadepartners is hiring for an entry-level, fully remote enrollment support role. You will connect with clients via phone and Zoom to explain benefit options and guide them through enrollment, while learning licensing processes and building strong client relationships.

No prior insurance experience is required as comprehensive training and mentorship are provided to help you succeed from home.

Qualifications

• Strong communication and interpersonal skills are essential.
• Willingness to learn and complete licensing is required.
• No prior insurance experience needed; training provided.

Responsibilities

• Connect with clients through scheduled phone and Zoom appointments.
• Explain available benefit options and help with enrollment.
• Answer questions clearly and professionally.
• Assist clients with applications and enrollment.
• Follow up with existing clients and provide ongoing support.
• Maintain accurate digital client records.
• Participate in virtual training and team meetings.

Skills

Communication

Interpersonal skills

Customer service

Phone/video communication

Self-motivated

Willingness to learn

Tools

Zoom

Job description

spadepartners is hiring for an entry-level, fully remote enrollment support role. You will connect with clients via phone and Zoom to explain benefit options and guide them through enrollment, while learning licensing processes and building strong client relationships.

No prior insurance experience is required as comprehensive training and mentorship are provided to help you succeed from home.