Entry-Level Remote Client Care Specialist

Spade Recruiting; United States; Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

100% remote position

Flexible work environment

Comprehensive training

Licensing guidance

One-on-one mentorship

Qualified client opportunities

Performance-based compensation

Bonuses and incentives

Ongoing professional development

Leadership and advancement

Job summary

Spade Recruiting is hiring for a fully remote entry-level position. You will help individuals and families understand benefit programs, guide them through enrollment, and build professional relationships.

No prior insurance experience is required, with full training, mentorship, and licensing support. You’ll connect with clients via scheduled calls and Zoom, learn client needs, explain options, and assist with applications while maintaining accurate digital records.

Qualifications

• Strong communication and interpersonal skills.
• Positive, professional attitude.
• Comfortable speaking with clients by phone and video.
• Self-motivated and able to work independently.
• Reliable internet and computer access.
• Willingness to learn and complete licensing.
• Customer service, sales, hospitality, or retail experience is an asset but not required.

Responsibilities

• Connect with clients through scheduled phone and Zoom appointments
• Explain available benefit options based on client needs
• Answer questions clearly and professionally
• Assist clients with applications and enrollment
• Follow up with existing clients and provide ongoing support
• Maintain accurate digital client records
• Participate in virtual training, coaching, and team meetings

Skills

Clear communication

Interpersonal skills

Self-motivated

Independent worker

Reliable internet

Willingness to learn

Customer service

Job description

Build Your Career From Home

We’re looking for motivated, personable individuals to join our growing remote team. This entry-level opportunity is ideal for someone who enjoys helping people, communicating with clients, and building strong professional relationships.

You’ll work with individuals and families who are looking for information about available benefit programs, helping them understand their options and guiding them through the enrollment process.

No previous insurance experience is required. Full training, mentorship, and licensing support are provided.

What You’ll Do

• Connect with clients through scheduled phone and Zoom appointments

• Learn about each client’s needs and help explain available benefit options

• Answer questions clearly and professionally

• Assist clients with applications and enrollment

• Follow up with existing clients and provide ongoing support

• Maintain accurate digital client records

• Participate in virtual training, coaching, and team meetings

What We’re Looking For

• Strong communication and interpersonal skills

• A positive and professional attitude

• Comfortable speaking with clients by phone and video

• Self-motivated and able to work independently

• Reliable internet connection and computer access

• Willingness to learn and complete required licensing

• Customer service, sales, hospitality, or retail experience is an asset but not required

What We Offer

• 100% remote position

• Flexible work environment

• Comprehensive training and onboarding

• Licensing guidance and support

• One‑on‑one mentorship

• Qualified client opportunities

• Performance‑based compensation

• Bonuses and incentives

• Ongoing professional development

• Leadership and advancement opportunities

No Experience? No Problem.

We provide the training and support needed to get started. If you’re dependable, coachable, comfortable working with people, and interested in building a long‑term career from home, we’d like to hear from you.