Entry-Level Remote Client Care Specialist

spadepartners; United States; Teletrabalho; USD 35 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

100% remote position

Flexible work environment

Comprehensive training and onboarding

Licensing guidance and support

One-on-one mentorship

Bonuses and incentives

Ongoing professional development

Leadership opportunities

Resumo da oferta

spadepartners is hiring for an entry-level, fully remote enrollment support role. You will connect with clients via phone and Zoom to explain benefit options and guide them through enrollment, while learning licensing processes and building strong client relationships.

No prior insurance experience is required as comprehensive training and mentorship are provided to help you succeed from home.

Qualificações

• Strong communication and interpersonal skills are essential.
• Willingness to learn and complete licensing is required.
• No prior insurance experience needed; training provided.

Responsabilidades

• Connect with clients through scheduled phone and Zoom appointments.
• Explain available benefit options and help with enrollment.
• Answer questions clearly and professionally.
• Assist clients with applications and enrollment.
• Follow up with existing clients and provide ongoing support.
• Maintain accurate digital client records.
• Participate in virtual training and team meetings.

Conhecimentos

Communication

Interpersonal skills

Customer service

Phone/video communication

Self-motivated

Willingness to learn

Ferramentas

Zoom

Descrição da oferta de emprego

Build Your Career From Home

We're looking for motivated, personable individuals to join our growing remote team. This entry-level opportunity is ideal for someone who enjoys helping people, communicating with clients, and building strong professional relationships.

You'll work with individuals and families who are looking for information about available benefit programs, helping them understand their options and guiding them through the enrollment process.

No previous insurance experience is required. Full training, mentorship, and licensing support are provided.

What You'll Do

• Connect with clients through scheduled phone and Zoom appointments

• Learn about each client's needs and help explain available benefit options

• Answer questions clearly and professionally

• Assist clients with applications and enrollment

• Follow up with existing clients and provide ongoing support

• Maintain accurate digital client records

• Participate in virtual training, coaching, and team meetings

What We're Looking For

• Strong communication and interpersonal skills

• A positive and professional attitude

• Comfortable speaking with clients by phone and video

• Self-motivated and able to work independently

• Reliable internet connection and computer access

• Willingness to learn and complete required licensing

• Customer service, sales, hospitality, or retail experience is an asset but not required

What We Offer

• 100% remote position

• Flexible work environment

• Comprehensive training and onboarding

• Licensing guidance and support

• One-on-one mentorship

• Qualified client opportunities

• Performance-based compensation

• Bonuses and incentives

• Ongoing professional development

• Leadership and advancement opportunities

No Experience? No Problem.

We provide the training and support needed to get started. If you're dependable, coachable, comfortable working with people, and interested in building a long-term career from home, we'd like to hear from you.