Remote Claims Supervisor: Hospitality Liab Leader

CCMSI; Las Vegas (NV); Remote; USD 85,000 - 105,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

401(k)

ESOP

Career growth

Job summary

CCMSI is seeking an experienced Claims Supervisor to lead a team of adjusters handling General Liability claims, with a primary focus on hospitality, entertainment, restaurant, and premises liability exposures.

The role oversees 5–8 adjusters, providing technical guidance, and coordinating litigation strategies. Strong leadership, risk management, and client communication are essential to success in this senior position.

Qualifications

• Minimum 8 years of experience handling complex General Liability claims through litigation.
• Significant experience handling hospitality, entertainment, restaurant, and/or premises liability claims.
• Minimum 3 years of supervisory experience leading, coaching, mentoring, and developing claims professionals.
• Demonstrated experience managing litigated casualty claims from investigation through resolution.

Responsibilities

• Supervise, coach, mentor, and develop a team of 5-8 adjusters handling complex General Liability claims.
• Provide technical guidance on hospitality, entertainment, restaurant, and premises liability exposures.
• Assist adjusters in managing litigated claims from inception through resolution.
• Review liability investigations, damages evaluations, reserve adequacy, litigation strategy, and settlement recommendations.
• Conduct regular file reviews and audits to ensure compliance with client requirements, jurisdictional regulations, and company standards.
• Partner with defense counsel on litigation strategy, discovery, mediation, and trial preparation.
• Assist with complex claim negotiations, settlement authority decisions, and claim resolution strategies.
• Monitor inventory levels and allocate workloads to maintain service commitments and quality expectations.
• Analyze claim trends, loss drivers, and operational opportunities for continuous improvement.
• Communicate claim performance and operational metrics to leadership and clients.
• Foster a culture of accountability, collaboration, professional development, and technical excellence.

Skills

General Liability

Leadership

Coaching

Litigation management

Premises liability

Hospitality exposure

Communication

Organizational skills

Tools

Claims management systems

Microsoft Office

Job description

CCMSI is seeking an experienced Claims Supervisor to lead a team of adjusters handling General Liability claims, with a primary focus on hospitality, entertainment, restaurant, and premises liability exposures.

The role oversees 5–8 adjusters, providing technical guidance, and coordinating litigation strategies. Strong leadership, risk management, and client communication are essential to success in this senior position.