Auto & GL Claims Supervisor – Employee-Owned Growth Role

CCMSI; Chicago (IL); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits

401(k) + ESOP

Employee-owned culture

Job summary

CCMSI is hiring a Multi-Line Claims Supervisor in Chicago, IL to lead auto and general liability claims. This role requires extensive experience and a strong supervisory background, with a focus on maintaining client standards and ensuring accurate reserve and payment processes.

The position emphasizes leadership, training, and cross-functional coordination with medical, legal, and vendor partners. A candidate with bilingual Spanish skills is highly valued.

Qualifications

• 8+ years multi-line claim experience required.
• 3+ years supervisory experience preferred.
• Auto & General Liability experience required.
• Bilingual (Spanish) proficiency is a plus.
• Adjusters license may be required; AIC, CPCU, or ARM preferred.

Responsibilities

• Review, assign and supervise all multi-line claim activity to ensure compliance with standards.
• Investigate, evaluate and adjust assigned multi-line claims.
• Establish and oversee reserves for designated claims within authority levels.
• Oversee medical, legal, damage estimates and invoices; negotiate disputed bills.
• Authorize and make payments of multi-line claims within procedures.
• Negotiate settlements per standards and state laws where appropriate.
• Direct handling of litigated and complex claims.

Skills

Communication skills

Negotiation

Analytical skills

Detail orientation

Leadership

Time management

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

CCMSI is hiring a Multi-Line Claims Supervisor in Chicago, IL to lead auto and general liability claims. This role requires extensive experience and a strong supervisory background, with a focus on maintaining client standards and ensuring accurate reserve and payment processes.

The position emphasizes leadership, training, and cross-functional coordination with medical, legal, and vendor partners. A candidate with bilingual Spanish skills is highly valued.