Remote Claims Specialist — Growth & Flexibility

FNIC; Omaha (NE); Hybrid; USD 25,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

PTO & flex scheduling

Inclusive workplace

Tuition reimbursement

Mental health resources

Job summary

FNIC is seeking a Claims Specialist to educate on claims and loss history and advocate for clients in commercial and personal lines. The role focuses on accurate processing, reporting to insurers, and maintaining confidential information with strong organizational skills.

You will handle loss run analyses, monitor large claims, respond to inquiries, and maintain electronic records while pursuing ongoing professional development in a supportive, inclusive environment.

Qualifications

• Valid Driver's License required.
• Property & Casualty license or willingness to pursue.
• Excellent verbal and written communication skills.
• Strong organizational skills and confidentiality.
• Experience with Microsoft Office and agency software.

Responsibilities

• Effectively and independently process and report claim information to insurers.
• Obtain and analyze loss run reports from insurer for claim reviews.
• Monitor status of large claims and notify manager for losses over thresholds.
• Respond promptly to insureds, insurers, or claimants' questions.
• Communicate with Claims Manager about significant requests or problems.
• Maintain electronic account files and agency management system workflow.
• Prioritize workload to meet objectives and seek help when needed.
• Comply with quality program requirements and procedures.
• Ensure confidentiality of PHI and sensitive information.
• Pursue ongoing technical knowledge through educational opportunities.
• Maintain regular attendance and participate in special projects.

Skills

Verbal communication

Written communication

Organizational skills

Typing skills

Microsoft Office

Agency software (Applied Epic)

Education

High School diploma or equivalent

Tools

Microsoft Office

Applied Epic

Job description

FNIC is seeking a Claims Specialist to educate on claims and loss history and advocate for clients in commercial and personal lines. The role focuses on accurate processing, reporting to insurers, and maintaining confidential information with strong organizational skills.

You will handle loss run analyses, monitor large claims, respond to inquiries, and maintain electronic records while pursuing ongoing professional development in a supportive, inclusive environment.