Remote Claims Support Specialist

Reserv Claims Analysis, LLC; Atlanta (GA); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Generous PTO

Family leave

Work from anywhere

Laptop + monitor

Job summary

Reserv Claims Analysis, LLC is seeking a detail-oriented Claims Support Specialist to join our insurtech team. The role focuses on compliance-related data collection, claims administration and data integrity, working with adjusters, operations, and leadership to gather information via phone and email to ensure accuracy across the claims lifecycle.

This hourly, overtime-eligible position offers remote work with nationwide coverage and a strong benefits package, including health insurance, 401(k),

Qualifications

• High school diploma or GED required.
• 1+ year of direct customer contact via phone and email.
• 2+ years in a data-focused, administrative, compliance, or customer-facing role in insurance or a similar environment.
• Proficiency with Google Sheets, Excel; Looker/Power BI is a plus.
• Strong attention to detail with a proven track record of data accuracy.
• Ability to manage high-volume work while meeting deadlines.

Responsibilities

• Contact customers by phone and email to collect compliance-related information needed to support claim handling and regulatory requirements
• Follow up on outstanding items to keep claims moving toward resolution
• Perform high-volume, accurate data entry and maintain claim records
• Review, audit, investigate, and resolve discrepancies in partnership with adjusters and internal teams
• Support claim reporting by validating outputs and ensuring data is accurate and submitted on time
• Manage data-related and compliance-related task queues meeting defined SLAs

Skills

Customer service

Data entry

Attention to detail

Communication

Problem solving

CRM software

Excel

Google Sheets

Education

High school diploma or GED

Tools

Looker

Power BI

Excel

Google Sheets

Job description

Reserv Claims Analysis, LLC is seeking a detail-oriented Claims Support Specialist to join our insurtech team. The role focuses on compliance-related data collection, claims administration and data integrity, working with adjusters, operations, and leadership to gather information via phone and email to ensure accuracy across the claims lifecycle.

This hourly, overtime-eligible position offers remote work with nationwide coverage and a strong benefits package, including health insurance, 401(k),