Remote Claims Director

CRC Insurance Services, Inc.; New Jersey; Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

CRC Group seeks an accomplished claims leader to oversee open claims, drive policy development, and coordinate with carrier partners and underwriting teams. The role focuses on improving claims handling, budgeting, and stakeholder collaboration across the organization.

You will guide managers, analyze performance, and escalate issues to support stronger underwriting decisions and portfolio outcomes. This position is remote in the United States with strong leadership expectations.

Qualifications

• Bachelor's degree in Business, Insurance, or related field.
• 5+ years of leadership experience in a claims management capacity.
• Experience implementing strategic initiatives and process improvements in claims operations.

Responsibilities

• Develop and implement strategic plans and policies for claims operations to ensure compliance and efficiency.
• Provide leadership and guidance to claims managers and teams, fostering a culture of high performance and continuous improvement.
• Oversee complex claims cases and ensure resolution aligns with company standards and regulatory requirements.
• Monitor claims metrics to identify trends, assess performance, and recommend process improvements.
• Collaborate with underwriting and risk management teams to align claims handling with organizational objectives.
• Manage department budgets, resources, and staffing to optimize operational effectiveness.
• Ensure compliance with state and federal regulations governing claims practices.
• Build and maintain relationships with key stakeholders, including reinsurers, legal teams, and external vendors.

Skills

Leadership

Negotiation

Analytical

Communication

Strategic thinking

Risk management

Education

Bachelor's degree in Business/Insurance

Job description

CRC Group seeks an accomplished claims leader to oversee open claims, drive policy development, and coordinate with carrier partners and underwriting teams. The role focuses on improving claims handling, budgeting, and stakeholder collaboration across the organization.

You will guide managers, analyze performance, and escalate issues to support stronger underwriting decisions and portfolio outcomes. This position is remote in the United States with strong leadership expectations.