(Remote) Claims Assistant - Contents Evaluation

Military, Veterans and Diverse Job Seekers; San Diego (CA); Remote; USD 42,000 - 56,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers is seeking a remote Claims Assistant - Contents Evaluation to evaluate residential and commercial contents inventories, applying policy language and exclusions as needed.

The role supports time tracking, field activity logs, and phone inquiries; HS diploma or GED is required, and an adjuster license is preferred for advancement. The position offers remote work with potential for growth within the claims department.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience preferred.
• Accounting and/or insurance background preferred.
• Resident Insurance Adjuster License preferred.

Responsibilities

• Evaluates residential and commercial contents inventories on Replacement Cost and ACV bases.
• Applies policy exclusions and limitations when evaluating claims.
• Tracks time and logs daily field activity.
• Assists with answering telephone inquiries.

Skills

Oral & written communication

Policy language comprehension

Teamwork

Performance competencies

Education

High school diploma or GED

Resident Insurance Adjuster License (Fire and Other Hazards) preferred

Tools

Microsoft Office

Job description

(Remote) Claims Assistant - Contents Evaluation

About the job (Remote) Claims Assistant - Contents Evaluation

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Evaluates residential and commercial contents inventories obtained by or submitted to VeriClaim on both a Replacement Cost and Actual Cash Value (ACV) basis.
• Applies limitations and/or exclusions on claims based on coverage afforded by the policy.
• Tracks time and log file notes for daily field activity.
• Assists with answering telephones.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS:
Education & Licensing
High school diploma or GED required. Resident Insurance Adjuster License (Fire and Other Hazards) preferred.
Experience
One (1) year customer service experience or equivalent combination of education and experience preferred. Accounting and insurance background preferred.
Skills & Knowledge

• Oral and written communication skills
• PC literate, including Microsoft Office products
• Ability to read and comprehend policy language
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies