Remote Claims Assessor: Investigate, Assess, Resolve

Placements24; Willows (CA); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling options

Medical, dental, and vision coverage

Paid time off and holidays

Access to online training resources

Job summary

Placements24 is seeking a diligent Claims Assessor to join its fully remote claims handling team. You will manage and process insurance claims from start to finish, serving as the primary contact for policyholders with clarity and compassion.

The ideal candidate has at least 3 years of claims experience, a solid understanding of policy terms, and strong investigative, analytical, and communication skills. This remote role emphasizes integrity, customer support, and efficient claims resolution.

Qualifications

• 3+ years in insurance claims assessment or related field.
• Solid understanding of insurance policies and claims procedures.
• Excellent investigative, analytical, and problem-solving abilities.
• Strong written and verbal communication with empathetic demeanor.

Responsibilities

• Receive, review, and validate incoming insurance claims with required documentation.
• Investigate claim details by gathering evidence and statements.
• Assess liability and coverage based on policy terms.
• Communicate status and decisions clearly via phone, email, or virtual meetings.
• Negotiate settlements ensuring fair and timely resolution.
• Maintain detailed records in the claims management system.

Skills

Investigation

Analytical thinking

Communication

Remote work discipline

Tools

Claims processing software

Office suite

Job description

Placements24 is seeking a diligent Claims Assessor to join its fully remote claims handling team. You will manage and process insurance claims from start to finish, serving as the primary contact for policyholders with clarity and compassion.

The ideal candidate has at least 3 years of claims experience, a solid understanding of policy terms, and strong investigative, analytical, and communication skills. This remote role emphasizes integrity, customer support, and efficient claims resolution.