Remote Claims Analytics Expert - Drive Insights

Frontline Insurance Managers Inc.

United States

Remote

USD 90,000 - 120,000

Full time

43 hours ago

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Benefits offered by this job

Health insurance

401k with match

Paid time off

Pet insurance

Job summary

Frontline Insurance is seeking a Claims Business Analyst to analyze claims data, identify trends, and translate business questions into analytical requirements. You will work with Claims Operations, QA, SIU, Finance, and leadership to drive measurable improvements in claims handling and efficiency.

You will present findings to both technical and non-technical audiences, influencing decisions across executives and managers.

Qualifications

Bachelor’s degree in Data Analytics, Statistics, Mathematics, or related field.
5+ years of experience in data analysis, preferably in insurance or claims operations.
Proficiency in SQL, Excel, and data visualization tools (e.g., Power BI, Tableau).

Responsibilities

Analyze claims data to identify trends, patterns, anomalies, and root causes impacting claim severity, leakage, cycle time, re-open rates, expense management, and customer satisfaction.
Partner with Claims Operations, Quality Assurance, SIU, Finance, and leadership to translate business questions into analytical requirements and success metrics.
Develop actionable insights and recommendations to improve claims handling practices, reduce operational risk, and enhance efficiency across the claims lifecycle.
Monitor emerging trends in claims performance and proactively communicate insights, risks, and opportunities to claims leadership.
Perform detailed analysis to identify cost drivers, operational inefficiencies, and opportunities for process optimization.
Present findings and recommendations to both technical and non-technical audiences, tailoring communication to adjusters, managers, and executives.